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Terms and conditions – Brightstone

Terms and conditions

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TERMS AND CONDITIONS

SUMMARY

RUSH SHIPMENTS

Please request Fed Ex, UPS Air; Next Day, 2nd or 3rd Day, or Freight Collect. We will promptly take care of your needs.

SHIPPING POLICY

Brightstone ships prepaid and invoices you for the charges.

  • Your order is shipped from the nearest Warehouse location.
  • UPS is used whenever possible. However, should your order exceed UPS size or weight limits, “Common Carrier” will be selected to speed delivery to you.
  • $1.50 handling fee will be added to shipping charges.

RETURNS

Call 561-292-0820 to receive an authorization number or complete the form on the back of the packing list and return the merchandise within 30 days.

Note: Customers will be responsible for shipping charges on cancelled orders.

INSIDE DELIVERY

Please specify if you need inside delivery when placing your order. UPS does not charge for this service. There may be a charge when using a freight carrier.

PRICES

Brightstone strives to maintain prices at the lowest level. Occasionally, prices change without notice due to circumstances beyond our control.